Privacy Policy

Privacy Policy

Introduction

Welcome to https://local-tutoring-and-education-services.freshreport.net (hereinafter referred to as “Local Tutoring and Education Services,” “we,” or “our”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of data in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Privacy Act (CPA), Colorado, USA
  • Utah’s Privacy Act (UCPA), Utah, USA
  • Connecticut’s Consumer Data Protection Act (CTDPA), Connecticut, USA
  • Virginia’s Consumer Data Protection Act (VCDPA), Virginia, USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://local-tutoring-and-education-services.freshreport.net
  2. Any mobile applications or software developed by us
  3. Online services and products offered through our platform
  4. Interactions between users and our support team

Important Note: This policy does not cover third-party websites, applications, or services that you may access through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides your interactions when:

  1. You sign up as an authorized user for our applications or services
  2. You visit or navigate any of our websites linked to this policy
  3. You choose to receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS)

Personal Data Collection

We collect various types of personal information to enhance your experience and improve our services. This includes:

  1. Account Information: Details related to your user account, including usernames, passwords, and account settings.
  2. Payment Information: Data needed for processing transactions, such as credit/debit card numbers, billing addresses, and payment history.
  3. Financial Information: Any financial records or data associated with your use of our services.
  4. Purchase Information: Details about products or services you’ve purchased from us, including quantities, dates, and transaction amounts.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
  6. Location Data: Information about your physical location when using our geo-services or when your device is in use.
  7. Feedback: Comments, suggestions, reviews, or ratings you provide to improve our services.
  8. Social Media Information: Data obtained from social media platforms when you choose to connect your accounts for seamless access or sharing.
  9. Product Information: Details about products you view, search for, or purchase on our website.

We collect this data through various methods, including:

  • User input forms and registration processes
  • Automated technologies like tracking cookies, web beacons, and pixels
  • Interactions with our customer support team
  • Third-party service providers who assist in data collection (with their respective privacy policies)

Cookies

We employ cookies to enhance your browsing experience and gather analytics. Cookies are small text files stored on your device that serve different purposes:

  1. Strictly Necessary Cookies: These ensure basic functions, like remembering your login credentials or maintaining your session while using our services.
  2. Preference Cookies: Used to remember your preferences, language settings, and other customization options.
  3. Analytics Cookies: Enable us to analyze user behavior, track trends, and measure the effectiveness of our website and services.

You have control over these cookies through your browser settings, allowing you to restrict or block certain types of cookies. For more information on how to manage cookies, please refer to your browser’s help section.

Children’s Privacy

We do not knowingly collect personal data from individuals under the age of 18. If you are a parent or guardian and believe we have collected such information by mistake, please contact us at the details provided in this policy.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data, including:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections or amendments to inaccurate or incomplete personal information.
  • Erasure (Right to be Forgotten): Asking us to delete or remove your personal data from our systems.
  • Restriction: Limiting the use or processing of your personal data in certain circumstances.
  • Portability: Receiving a copy of your personal data in a structured, commonly used format and transferring it to another controller.
  • Objection: Objecting to the processing of your data for specific purposes.
  • Non-Discrimination: The right not to be subjected to automated individual decision-making or profiling.
  • Filing Appeals/Complaints: You can report any concerns or complaints about our data practices to the relevant supervisory authority.

To exercise these rights, please reach out to our privacy team at:

  • Email: [email protected]
  • Mail: [Privacy Team Address] (Please note that we may request proof of identity to process your request.)

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and we encourage you to review it periodically for the latest information.

Contact Information

For any inquiries, requests to unsubscribe from communications, or questions regarding data privacy, please contact us: